Managed Services
Ongoing technology management, optimization, support, and strategic reviews
Overview
Technology doesn't stop needing attention after deployment. Our managed services provide ongoing monitoring, optimization, and support so your systems run at peak performance without requiring internal IT staff. From daily health checks to quarterly strategic reviews, we become your dedicated technology operations team.
What You Get
Key Features
24/7 Monitoring
Round-the-clock system monitoring with instant alerts for any performance issues.
Dedicated Manager
A named account manager who understands your business and technology stack.
Priority Support
Guaranteed response times with escalation paths for critical issues.
Monthly Reports
Comprehensive health reports covering uptime, performance, and optimization opportunities.
Quarterly Reviews
Strategic business reviews to align technology with evolving business goals.
Security & Updates
Proactive security patches, platform updates, and vulnerability management.
Timeline & Process
Typical engagement: Ongoing
Onboarding
System inventory, access setup, monitoring configuration, and baseline establishment.
Monitoring Activation
Deploy monitoring agents, configure alerts, and establish response protocols.
Stabilization
Identify and resolve immediate issues, optimize critical systems.
Continuous Management
24/7 monitoring, monthly reports, quarterly reviews, and continuous optimization.
Who This Is For
Businesses that have deployed technology but lack internal IT staff to maintain, optimize, and evolve their systems over time.
This service is perfect if you are:
- No dedicated IT staff to manage deployed technology
- Systems degrading in performance over time
- Security concerns about unpatched software
- Needing strategic guidance on technology evolution
Pricing
Choose the package that fits your needs. All plans include documentation and training.
Essential
$1,500/mo
Core monitoring and support
- Business-hours monitoring
- Monthly health reports
- Email support (24h response)
- Security patch management
- Quarterly review call
- Up to 5 systems monitored
Professional
$3,000/mo
Comprehensive managed services
- 24/7 monitoring & alerting
- Dedicated account manager
- Priority support (4h response)
- Monthly optimization
- Quarterly strategic reviews
- Up to 15 systems monitored
Premium
$5,000/mo
Full-service technology operations
- Everything in Professional
- 1h critical response SLA
- Weekly optimization cycles
- Capacity planning & scaling
- Custom development hours
- Unlimited systems monitored
Ready to Get Started?
Book a free discovery call to discuss your needs and get a custom proposal tailored to your business.
Book a Discovery Call